Certificate III in Individual Support

CHC33015 Certificate III in Individual Support 

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. The work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competence.

Position Outcomes:

  • Accommodation support worker
  • Assistant in nursing
  • Care assistant
  • Client Assistant
  • Care services employees / worker
  • Community access coordinator / care worker / house worker / support worker
  • Disability service officer / support officer
  • Field officer
  • Home care assistant
  • In-home respite worker
  • Nursing assistant
  • Personal care assistant / care giver / care worker
  • Residential aid / care officer / worker / support worker
  • School support worker (working with children with disabilities)
  • Support worker


13 units in total to be completed


  • CHCLEG001 Work legally and ethically
  • CHCCOM002 – Communicate and work in health or community services
  • HLTAAP001 – Recognise healthy body systems
  • CHCDIV001 – Work with diverse people
  • CHCCCS015 – Provide individualised support
  • CHCCCS011 – Meet personal support needs
  • HLTWHS002 – Follow safe work practices for direct client care
  • HLTINF001 – Comply with infection prevention and control policies and procedures
  • CHCCCS023 – Support independence and well being

Electives – Aged Care

  • CHCAGE001 – Facilitate the empowerment of older people
  • CHCAGE005 – Provide support to people living with dementia
  • CHCPAL001 – Deliver care services using a palliative approach
  • CHCCCS025 – Support relationships with carers and families

Electives for Disability

  • CHCDIS001 – Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS002 – Follow established person-centred behaviour supports
  • CHCDIS003 – Support community participation and social inclusion
  • CHCDIS007 – Facilitate the empowerment of people with disability

Electives for Home and Community Care

  • CHCAGE001 – Facilitate the empowerment of older people
  • CHCAGE002 – Implement falls prevention strategies
  • CHCCCS025 – Support relationships with carers and families
  • CHCHCS001 – Provide home and community support services


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