Certificate III in Individual Support

CHC33015 Certificate III in Individual Support 

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. The work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competence.

Position Outcomes:

  • Accommodation support worker
  • Assistant in nursing
  • Care assistant
  • Client Assistant
  • Care services employees / worker
  • Community access coordinator / care worker / house worker / support worker
  • Disability service officer / support officer
  • Field officer
  • Home care assistant
  • In-home respite worker
  • Nursing assistant
  • Personal care assistant / care giver / care worker
  • Residential aid / care officer / worker / support worker
  • School support worker (working with children with disabilities)
  • Support worker

13 units in total to be completed (7 Core, 6 Electives – 4 specific to outcome eg Ageing, Disability or Home and Community)

Core Units  
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Elective Units All learners
CHCCCS011 Meet personal support needs
HLTINF001 Comply with infection prevention and control policies and procedures
Elective Units Ageing
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCAGE002 Implement falls prevention strategies
CHCPAL001 Deliver care services using a palliative approach
Elective Units Disability
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS003 Support community participation and social inclusion
CHCDIS007 Facilitate the empowerment of people with disability
Elective Units Home and Community Also – Ageing, Home and Community Outcome
CHCAGE001 Facilitate the empowerment of older people
CHCAGE002 Implement falls prevention strategies
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services


Fees and Charges

$2000 – Full Course

$1500 – Self-Directed Learning

$1000 – Full RPL

* Self-Directed Learning and RPL students must have current industry experience


QLD – 2014-2016 VET Investment Plan – Certificate 3 Guarantee (Available to students who do not hold a Certificate III Qualification or Higher)

Non-Concession Learners – $80.00/ $6.15 per unit

Concession Learners – $40.00 / $3.07 per unit



QLD – 2014-2016 VET Investment Plan (Certificate 3 Guarantee)

The Certificate 3 Guarantee program is available to students who do not hold a Certificate III Qualification. Eligibility Applies.

Qualifications Available:

  • Certificate III in Individual Support

What is Certificate 3 Guarantee?

The Queensland Government wants more Queenslanders to undertake training in areas where skilled workers are needed. To help you do this, the government provides funding for a range of courses offered by training providers in Queensland.

A Certificate III is the first level of post-school qualification shown to have a significant impact on a person’s employment and earnings. It is also the level of qualification usually required to get a job in industries like aged care, child care, hospitality and small business.

Eligible working age Queenslanders are entitled to government funding to complete a certificate level III course. The Certificate 3 Guarantee will be paid to the training provider to reduce the cost of the Certificate level III course to the learner.

For further information, please refer to the following Fact Sheet http://www.training.qld.gov.au/resources/training-organisations/pdf/c3g-factsheet-student.pdf. Should you require a print out of this fact sheet, we can print this for you.

Priority Qualifications

High-priority qualifications are those qualifications which develop the skills most needed by the economy.

They are determined based on information about skill shortages, advice from industry, and the importance of the qualification in gaining an employment outcome.

What is the cost?

Under the Certificate 3 Guarantee, the Queensland Government will subsidise the training costs for a range of certificate level III courses.

The amount of subsidy provided will depend on the demand for skilled workers in the area of study. Some learners, including those with a health care or pensioner concession card, and Aboriginal and Torres Strait Islander learners, will receive a higher subsidy.

The remainder of the course cost must be met by the learner. This means learners should expect to contribute to the cost of their training through a learner Co-contribution fee.

Aspire to Succeed Learner Co-Contribution Fees

Fees for the course are invoiced upon enrolment for all units enrolled. Invoices have a 14 day payment term.

Should you withdraw from the course, or not commence units, you will be refunded for any units paid, which you did not commence training in.

Learners have the opportunity to pay the course fees off over the duration of the course. At no time do we wish to disadvantage a learner from completing their studies and therefore, payment plans are available.

Important Information

Access to the program

As you can only access the Certificate 3 Guarantee subsidy once, it is important you choose the right course for you to take full advantage of this opportunity. From 1 July 2014, the Queensland Skills Gateway will display the courses available under the Certificate 3 Guarantee and will also provide information about what they cover, the careers they can lead to, and the training providers approved to deliver them.

Learner Surveys

Within 3 months of completion or withdrawal from the course it is a requirement for each learner to complete and submit a ‘Training and Employment Survey’. The results of these surveys are provided to the QLD Training Department on a quarterly basis. You will be provided with the form either face to face or through the post, dependent on the circumstance at the time.

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